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80/20 Performance, Inc.
Alan Rigg, President
80/20 Performance, Inc.helps companies beat “the 80/20 rule” in employee performance.
What does this mean? In many companies, when multiple people perform the same function (Sales, Customer Service, etc.), their performance differs substantially. Some perform very well. Others are mediocre performers. The remainder struggle. Yet, all of these people were selected using the same process!
Why do “80/20” performance differences occur?
Usually they are the result of not having enough information or the right information. We supply the missing information.
Our customers use our tools and technologies to improve:
> Sales Performance: How can your company increase the proportion of top performers on its sales team, plus improve the performance of existing sales team members?
> Customer Service: Customers go where they are wanted and stay where they are appreciated. How can your company determine which candidates and employees have the capacity for excellent customer service?
> Management Performance: What skills do new managers need to learn to maximize their own productivity and the productivity of their teams? How can companies provide a common skills benchmark for all managers?
> Teamwork and Understanding: What can be done to improve team communication, cooperation, and performance?
> Selection of Honest, Hard-Working Employees: How can your company determine whether job candidates are honest, reliable, hard-working and drug-free? How does this impact turnover, absenteeism, tardiness, workplace theft and worker's compensation claims?
To learn more about how 80/20 Performance, Inc. can help your business, click on the logo or link above.
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ADI Computer Solutions
A professional services firm dedicated to helping businesses implement and leverage technology to increase the bottom line from a total solutions perspective.
ADI Computer Solutions has experience in developing applications, systems, and processes across the spectrum from Mainframe to Micro computer environments.
Knowledge of:
Mainframe
Unix
Windows
Linux
Our services offering includes:
Application Development
Software Implementation/Deployment Network and Information Security Consulting.
Email, Web, DNS Hosting
Dial Up Services
ADI Computer Solutions is also a Computer Associates consulting and reseller partner certified to service computer technology needs enterprise-wide .
ADI Computer Solutions specializes in leveraging our strengths in systems engineering and process in designing computer solutions customized to meet the computer requirements unique to YOUR business.
To contact us, simply click on the ADI logo above. |
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Amanda Vega Consulting
Amanda Vega Consulting is a true consultant firm.
Simply put, we are all ambassadors of integrated marketing. There's no "interactive versus traditional". The Web isn't going to eradicate newspapers, and TV didn't make the radio obsolete. A brand isn't created through advertising alone, and high ROI for advertising doesn't exist without really great customer relations.
While many would consider us a full-service ad agency due to the core service we provide, we pride ourselves with providing every client with a custom solution whether in-house or through selected service providers.
We service clients as large as Banana Republic, and as small as tiny non-profits with one employee.
Our expertise includes: public relations, web site development (including business analytics and behavioral tracking,) search engine optimization, search engine marketing, podcasting, webcasting, blogging, marketing services such as direct mail, media buying, and media planning, and advertising services such as radio, TV, and print creative. We also source product and raw materials from China and other counties.
Our Team consists of in-house staff, independent contractors and consultants, and partner agencies that we know are the best in their industry.
Our Technology Team consists of the top ranked web developers (with awards from Bill Gates himself), highly awarded graphic designers (Addy Awards and more), and insanely well-versed programmers (our nerds).
Our marketing and advertising folks have worked on accounts such as Banana Republic and Eli Lilly, launched complete brands that you readily use in your life today, and also have their work and direct marketing campaigns in your hands daily.
And our management team is a little bit of all of these.
Indeed, we are a different agency.
Oh, and we are tons of fun!
To learn more - contact Amanda Vega Consulting by clicking on the image or link aboove.
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AviMail Internet Solutions (TM)
AviMail is 21st Century e-Marketing ...
Audio Video Interactive E-Mail is high-impact, measurable and cost-effective, incorporating the latest in rich-media and integrated video to take best advantage of broadband connectivity which the majority of recipients now enjoy. AviMail is the ideal tool for corporate communications, online coupons, movie trailers, newsletters, surveys, demos, customer service, and so many more messages.
Corporate Communications
Use AviMail to send corporate invitations, press releases, executive briefings, product information and investor relation materials
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Brand Advertising
Use AviMail to enhance brand recognition within an industry or category of goods and services in both B-to-B, customer loyalty and general consumer advertising.
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Referral Marketing
Use AviMail to build your database of loyal customers, conduct ongoing customer relationship management and enjoy the ongoing benefits of referral marketing.
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Sales Presentations
Use AviMail to improve response times, increase conversions and lower customer acquisition and retention costs.
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Brochures
Use an AviMail to reduce mailing costs, reach targeted customers, and increase response rates.
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Blackerby Associates
How does your organization measure up?
Profitable
Growing
Productive
Improving
Blackerby Associates helps you transform your organization to increase your profits, growth, productivity and rate of improvement.
Our 5-step methodology brings order, speed and economy to your transformation process.
We help you assess current conditions, identify a core strategy, secure commitment, and plan and implement changes that align the organization and its strategy. Follow-up keeps the process engaged.
Experience shows that successful enterprises operate efficient processes with empowered teams under focused management guided by effective strategy.
As experts in factory-floor productivity improvements, Blackerby Associates are leaders in applying “lean manufacturing” techniques to the services sector, to improve productivity in organizations such as banks, insurance and government operations.
Phillip Blackerby founded Blackerby Associates after more than a decade helping business owners and managers transform their operations. His experience includes management, strategic planning, finance, process improvement, customer service and training, and spans manufacturing, service, retail, not-for-profit and government sectors. The National Institute of Standards & Technology granted his team the Uriano Award for creating manufacturing transformation standards.
To contact Blackerby Associates, please click the logo or link at the top of this listing.
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Channel Management Group
Maximizing Your Return on Relationships
Channel Management Group, Inc. (CMG) is a consulting and training company that helps technology companies develop and manage high performance sales channels and alliances. CMG gives balanced attention to the business and relationship challenges of partnering, which enables companies who are building or refining their “go-to-market” strategies and programs to achieve breakthrough objectives and reach revenue targets. CMG’s primary expertise lies with complex hardware, software, or service products targeted for use in the enterprise.
CMG brings together a team of operationally experienced professionals with a combined total of over 60 years of alliance and channel sales, marketing, and training experience. All of CMG’s principals have held senior management positions in industry-leading high technology companies including Hewlett-Packard Company, Digital Equipment Corporation and Avnet, Inc. Each has helped build at least one start-up company. The CMG team can become your strategic partner while guiding the tactical execution of strategic initiatives. To find out more about CMG’s partnering capabilities click on the logo in this listing.
The Business Challenge
CMG addresses key aspects of a company’s “go-to-market” architecture. A “go-to-market” architecture, especially for a complex technology or solution sale, is far more than a sales force pushing a product into a marketplace. A well-designed “go-to-market” strategy defines customer buying behavior and continually identities the most efficient and cost-effective ways to reach those buying customers. It also addresses critical success factors such as the roles of partners, the rules of engagement, the value proposition, compensation for value added, marketing programs, business processes, etc. – all the factors that are critical to a company’s success and areas where CMG principals have extensive experience. Some key business challenges that many of our clients face are:
> Growing revenue through all channels
> Optimizing investments in partners and channels
> Achieving functional alignment
> Gaining incremental revenue through new market segments
> Reducing time-to-market
> Increasing partner loyalty and leverage
> Building sustainable competitive advantage
Our Methodology – The “4 D’s”
We call our methodology the 4 D’s – Discover, Diagnose, Develop, Deliver.
> Discover – the assessment
> Diagnose – the “gap” analysis
> Develop – the recommended solution
> Deliver – implementation and monitoring
Sample services:
> Assess philosophical and functional readiness of organization to partner
> Evaluate “channel-readiness” of products
> Develop or enhance partnering strategy
> Map partner strategy to corporate strengths
> Model successful direct selling formula
> Identify desirable partner attributes
> Profile alliance and channel partners
> Craft partner business planning process
> Select and recruit strategic partners
> Develop and manage channel programs
> Manage partner training process
> Train direct sales to engage partners
> Create marketing communication materials
> Review organization and support roles to channels and alliances
> Monitor channel performance to strategy
> Facilitate feedback and planning activities
> Position products and company relative to competitive channel programs
> Address specific competency gaps through training and coaching
> Provide interim channel management
Partial Customer List:
> Avnet, Inc., Phoenix, AZ
> Cisco Systems, Inc., San Jose, CA
> Digital Equipment Corporation, Shrewsbury, MA
> eBizZones, Inc., San Diego, CA
> Intergraph, Denver, CO
> MatrixOne, Inc., Westford, MA
> RuggeData, Menlo Park, CA
> Teamwork.com, Bellevue, WA
> Vernier Networks, Mountain View, CA
Sample Completed Projects:
> Alliance development for collaboration start-up
> Channel sales productivity evaluation and recommendations
> Web-based sales tool profiling global systems integrator partners, partner training, and web site specifications
> Alliance business plan for a distributor and a leading embedded systems software company
> Channel strategy, program development, and implementation for storage manufacturer
> Strategic partner identification and profiling for high-end peripheral manufacturer
The CMG Team
Natalie Silvesti, Seattle
Founded CMG in 2000. Executive positions in business development and sales at Avnet Computer Marketing Group and CyberSafe, a security software start-up. 15+ years in channels sales and marketing management at Hewlett-Packard, IDC, and Digital Equipment.
Harper Thorpe, Sacramento
20+ years at Hewlett-Packard in Sales and Channels Management. Architected HP’s Value-Added Channels for the distribution and resale of complex systems and solutions. VP of Marketing and Sales at a telecommunications start-up; managed change from direct-only to a blended go-to-market strategy.
Becky Willis, Denver
20+ years in senior management of sales and marketing at Hewlett-Packard, Applix, and Unify. Start-up experience as VP of Sales and Marketing for KnowledgeFactor and Director of Sales and Marketing for firesale.com.
Bill McCready, Boston
20+ years indirect channel sales and marketing management at Honeywell, Apollo Computer, Hewlett-Packard. Worldwide management of channels for Compaq/Digital Equipment, and for Aura Networks, an optical networking start-up.
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Computer Consulting Partners, Ltd.
Computer Consulting Partners, Ltd. provides products and services in; Security, Storage, Backup and Business Continuity markets.
CCP represents hundreds of product lines, maintaining an extensive line of “Best of Breed” products, appliances, and audit tools available. CCP provides consulting, audits, architecture, design, implementation, and support for these products.
Computer Consulting Partners, Ltd. is focused on securing Corporate Technology Infrastructure from malicious hacking, virus attacks, loss of environment, and “trusted” employee’s. These product lines are very intertwined, providing a full suite of products and services to comply with Federal Security Acts and Standards like; ISO 17799, SARBANES–OXLEY (SOX), Health Insurance Portability and Accountability Act of 1996 (HIPAA), Graham-Leach-Bliley (GLB), 21 CFR (section 11), and the Homeland Security Act.
Securing your network or planning a consolidated storage solution, can be a difficult and overwhelming experience. That’s why Computer Consulting Partners, Ltd. offers best-of-breed products and recommendations based on your business requirements and needs.
Computer Consulting Partners, Ltd. has worked with many Fortune 500 companies, governmental agencies, and non-profit companies since 1992. We pride ourselves on our ability to help you succeed and our reasonable pricing.
We offer the following Network Security Products, Storage Products, and Consulting Services
• Anti-Spam
• Web URL Blocking
• Anti-Virus
• Biometrics
• Digital Surveillance
• Email Security
• Firewalls
• Network Security Analysis
• Policy Management
• Digital Signatures
• Server Security
• VPN
• Web Server Security
• Telecom Firewall
• Wireless Vulnerability Assessment
• Site Analysis
• Integration Planning
• Cost of Ownership Analysis
• Security Audit
• Penetration Testing
• Design and Implementation
• Project Plans
• Network Analytics
• Project Design Specification
• Software, Hardware and Network Definition
• System and Network Installation
• Network, Hardware and Applications Support
• Software Upgrades
• NT Migration
• Storage Architecture & Design
• Custom SAN solutions
• Custom Backup solutions
• Risk Assessments
Our value to you:
• Fast cycle solutions
• Single source provider
• State of the Art tools and technology
Computer Consulting Partners, Ltd. recommends the most applicable, secure and cost effective Solutions, from our wide array of solutions and best of breed products.
To learn more, contact Computer Consulting Partners, Ltd. by clicking on the image or link at the top of this listing.
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CorePurpose - Bonnie Stevens
Supplier Relationships, Contracts and Project Management and Administration Support for Emerging and Established businesses
Bonnie brings over 30 years of experience in business operations including general administration of small businesses and management of supplier and franchisee relationships for Fortune 500 companies.
Expertise includes:
Contract design and negotiation
Post Merger and Acquisition management of supplier contracts
Establishing and auditing franchise relationships
Project management and administration for both start up and established organizations
As an experienced entrepreneur, Bonnie has launched, grown and sold businesses as well as held positions on the board of directors for Arizona small businesses.
Whether your business is laying its foundations or optimizing existing process and infrastructure, Bonnie brings proven skills and experience to the equation.
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CorePurpose - Joan Koerber-Walker
Joan Koerber-Walker
Executive Director and Founder
As a speaker, author, CEO, and advisor to organizations around the world,
Joan Koerber-Walker has spent her career helping people and organizations
get from where they are -
................to where they want to be.
As Founder and Executive Director of CorePurpose, Inc., Joan delivers sustainable results by combining the experience, skills and talents within teams to create focused business environments that maximize innovation, growth, profitability and return on investment. With over 20 years of experience in technology distribution, Joan has held a wide range of positions in Management, Marketing, Sales, and Operations. Having a track record for delivering substantial results, she develops and implements solutions to business challenges within smaller, focused organizations and within Fortune 500 multi-national corporations. She was instrumental in the development of Avnet’s ASIC/FPGA business and the launch of Avnet’s first Telesales operation. While directing the Global Supplier Contracts process for Avnet’s three operating groups (Electronics Marketing, Applied Computing and Computer Marketing), Joan worked closely with over 700 technology partners worldwide and is experienced in the challenges and the joys of working in the global business arena from cultural, operational and legal perspectives.
With a focus on matching service expectations to operational processes, Joan brings expertise in the area of industry best practices in business strategy, market development, channel design/optimization and supply chain solutions. An accomplished speaker and member of the National Speakers Association and on the Board of Directors of NSA-Arizona, she has guest lectured at Arizona State University and Texas A&M as well as within the professional community. She is author of Working– an allegory, and co-author of a text on electronics distribution, Connecting Resources, A Primer for Electronics Distribution, for use in advanced undergraduate courses and at the graduate level. She is currently working on her next book, Impact - Changing Challenge to Success, scheduled for publication in early 2004.
Joan holds an MBA from Arizona State University (2000) and a B.A. in Economics from the University of Delaware (1981).
An active member of the Arizona community, Joan is a member of the Executive MBA Advisory Board at ASU, a member of Beta Gamma Sigma, Business Honors Society, a member of the Board of Advisors to the Thomas and Joan Read Center at Texas A&M University, and Vice Chair of the Advisory Board to Parents Anonymous® of Arizona, a statewide non profit agency whose mission is to strengthen families and prevent child abuse and neglect. Joan and her husband Chris live in Phoenix with their sons Christopher and Nicholas.
To contact Joan - click the image or link at the top of this listing. |
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ERE Security
ERE finds and fixes information security vulnerabilities
Security Audit Services
We find and identify security vulnerabilities, provide technical evidence of their existence, translate the vulnerabilities into business risk terminology, and make high-level recommendations of how to fix the vulnerabilities.
Our methodology is based upon risk management. We communicate with our clients’ C level management in terms of dollars and risk, and not in terms of technology. We assist our clients’ CIOs to cost justify to their executive management team, additional funding for security, over and above the IT budget, based upon risk aversion.
Remedial Services
Our technical staff fixes vulnerabilities, by tuning and implementing security technology, reconfiguring networks, and by providing knowledge transfer to our clients’ technical staff. As part of our impartiality as security auditors, we do not sell any technology at all.
We also author security policies and procedures. |
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Escend Technologies
Escend Technologies helps manufacturers and their representatives drive
the design
Escend Technologies helps
manufacturers and their representatives drive the design-win process; manage and
streamline sales and provide insight into the demand forecasts.
By enabling the sharing of business-critical information including new business
opportunities, design wins, sample requests, quotes, orders, and commissions,
the Escend Solutions optimize your information for informed analysis and
decision-making.
Escend Technologies offers a new approach to solving the sales management,
information exchange, and collaboration challenges faced by electronic component
manufacturers and their extended sales and distribution channels. Our extended
relationship management (XRM) solutions enable companies to extend, connect, and
collaborate across their extended enterprise.
Facing Challenges Tracking Design Wins to Revenue?
Looking for Solutions Attractive to your Reps & Distributors?
Driven to Achieve Measurable ROI in Record Time?
SOLUTIONS FOR THE
EXTENDED ENTERPRISE
Escend
solutions are designed to work in the extended enterprise where:
- Each
manufacturer must share business-critical information with multiple
representative firms and distributors
- Each
representative firm must, in turn, share information with many manufacturers
and distributors
- Each
distributor must share information with many manufacturers and representative
firms
Escend
provides an extended relationship management solution designed to solve the
information management, exchange and communication complexities unique to
manufacturers with outsourced sales and distribution channels. Our suite of
enterprise applications dramatically improves efficiencies across the extended
selling channel, streamlines operations between the connected enterprises, and
helps create a "customer-centric" sales and operations infrastructure for
distributed sales networks.
Our solution
contains a targeted suite of enterprise applications with a patent-pending,
information-sharing infrastructure that enables manufacturers and their
representatives to share business-critical, efficiency-enhancing information for
profitability and growth.
EscendEnterprise
enables manufacturers to win more design opportunities and track design-wins to
revenue. EscendEnterprise includes modules for account and contact management,
lead management and distribution, design-win tracking, sample and quote
management.
EscendRep enables independent, manufacturers' representative firms to
efficiently manage the customer relationships, sales processes and reporting
requirements for multiple manufacturers. EscendRep includes modules for account
and contact management, lead and opportunity management, order entry, billings,
and commissions.
EscendSync
is a patent-pending Web Services engine enables enterprise-to-enterprise data
exchange and transformation that preserves data integrity. This industry-unique
solution provides both manufacturers and rep companies with a single point of
entry, delivering clean, consolidated data from all members of the extended
sales network.
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Global Collaborations, Inc.
Global Collaborations, Inc. offers training, facilitating, training, and coaching services in two general areas: international business practices and consumer-centric business processes. Dr. Camille Schuster is President of Global Collaborations Inc.
International
Assuming that business behavior and decisions are the same around the world is naïve. Learning the business practices used in every country is an impossible task. Having a framework for categorizing regions of the world makes the task of learning and adapting to different business practices possible. Creating compelling, positive behavioral change in your international business practices comes from understanding the core points that make the difference in doing business internationally: The Language. The Values. The Culture
Consumer-Centric
If companies fail to recognize the reality of today's changing paradigm, if they don't adapt their business processes to attract and retain their most valuable consumers, they will not survive.
A consumer-centric approach to business involves believing that consumers are your most important asset, that your business needs to be organized to make it easy for consumers to do business with you, and that you make business decisions based upon what provides value to your most profitable consumers.
The core points that make the difference in doing consumer-centric business are:
> Creating Consumer Insight
> An outside-in perspective
> Seamless Supply and Demand Chain
> Collaboration.
Reasons to work with Global Collaborations and Dr. Camille Schuster:
Simply put, our speaking, training, facilitating and coaching activities are grounded in reality. As a member of the Global Scorecard Committee, Dr. Schuster has worked with middle management; services; retail & manufacturing companies; faculty; and been on panels with leading business executives.
Our wide reach of experience provides a perspective that compels and inspires. Dr. Schuster has a unique ability to recognize and present what is truly applicable in today’s business environment.
More objective than directive, her delivery allows professionals to glean what is pertinent to their own task at hand.
Global Collaborations, Inc. brings speaking, training, facilitating, or consulting experience with the following organizations:
AFC Japan, American Postal Workers, American Water & Wastewater Mgt., Bartlett Tree Company, Carew Positional Selling, Choice Care, Cincinnati Milacron, Endicon-Ethicon, European University, GE Aircraft – GE Sigma, Hill-Rom Corporation, Lewis-Gale Hospital, Marketing Institute of Singapore, Procter & Gamble, ResourceNet, Richards industries Valve Group, Singapore Institute of Management, State of Virginia, Strategic Horizons, US State Department, US Department of Agriculture, UC – Berkeley, Virginia Credit Union League, Va. State Fire Marshall’s Training
To learn more about how Global Collaborations can help YOUR company or to reach Dr. Schuster, click on the logo or link at the top of this listing.
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International Research Center
International Research Center under the leadership of Mark Goldstein, President provides consulting, custom research, and strategic support for business, legal, and public policy clients in a variety of high-technology and other disciplines and arenas. For over ten years, International Research Center has worked with start-ups, mid-size and major corporations as well as government agencies and non-profits to supply timely information, analysis, and strategic support to assist them in developing and validating their initiatives and achieving their strategic objectives.
IRC concentrates on clients’ needs in the complex worlds of telecommunications, information technology, eContent, the Internet, and biotechnology by harnessing global information resources for informed decision making. Our principals combine extensive experience in research and consulting as well as competencies in many industries and markets, intelligence, analysis, and strategic planning. Additionally, IRC utilizes a broad base of specialists and consultants, exploiting global networked communication to address our client’s varied research and strategic needs with complete confidentiality and superlative results. Contact us now to learn more about our services which include:
Enterprise Intelligence, Analysis and Support:
Business, Competitive and Market Intelligence and Analysis
Mergers and Acquisitions, Strategic Partnerships, Due Diligence
Technology Assessment, Productization and Commercialization
Tracking Innovations and R&D in Industry, Science and Technology
Primary and Secondary Market Demographics and Research
National and International Industry and Economic Development Analysis
International Business Development, Finance and Trade
Political Climate, Travel, Business and Personal Relocation
Strategic Planning, Analysis and Support, Conference and Event Support
Information Technology (IT) Assessment, Knowledge Management (KM)
Public Policy and Legal:
Public Policy Studies and Surveys, Government Strategic Facilitation
Regional and State Government Legislation, Regulation and Programs
Telecommunications, Energy, Environmental and Other Utility Issues
Claims and Litigation Support Research, Expert Witness Verification
Intellectual Property (IP) Research, Patent and Trademark Support
Research, Analysis and Education:
Background Research on Entities, Issues and Events
Content Acquisition/Licensing, Alerts and Current Awareness Services
Internet, Telecom, Policy, Research Skills and Strategic Technology Training
IRC has successfully completed of hundreds of industry and public policy projects over ten years on time, within budget, and to the delight of our clients. Please contact us concerning your specific research and consulting needs.
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Maset, LLC
MASET was formed by Charles Loew in 2000 to help organizations apply the tools developed and taught by Motorola University and other individuals to organizations throughout the world. Many of the Maset associates have spent the last 25 years working with organizations that are large and included in the Fortune one hundred as well as organizations of all sizes down to ones as small as 25 employees. The tools techniques and training have been applied world wide with equal success.
Our objective is to help organizations be successful with their initiatives of continuous improvement. We will consult with organizations to determine what tools can be applied to their journey. We will facilitate activities to reduce cycle time for any process. We will teach the tools of Six Sigma to your organization. We will facilitate the development of technology roadmaps and strategic plans to define the vision, mission, objectives, and long-term strategy of your organization. We can help develop a Project Management philosophy and train your associates to use tools that will insure successful completion of initiatives and projects to schedule and within budget.
All of our interventions have resulted in Total Customer Satisfaction and significant financial returns to the Customer. Many of our Customers have written letters concerning our work which can be reviewed at our web site.
Our consulting team is composed of experienced executives from Malcolm Baldrige Award winners and/or experienced line managers that have successfully run large and small organizations and have a pragmatic approach to business problems. We have a broad and successful consulting experience built on a foundation of doing it and use only Principal Consultants with our clients. Overall, we make a difference for our clients, and help them improve their bottom line results.
The goal of Maset is to assist organizations implement a Customer Focused philosophy that will encourage and foster Continuous Improvement. Our methodology is just as applicable to Service, Medical, Financial, Educational and Manufacturing organizations. Some of the subsets of our methodology include but are not limited to:
• Our complete methodology is based on the premise that everyone in an organization should understand who their customer is, both internal and external and then discuss with their customer how they can better serve their customer. With this premise everyone in the organization will be striving to provide Total Customer Satisfaction to their direct customer. In this way all internal and external customers will be satisfied from the person receiving the work, to the stake holders as well as the society as a whole.
• Development of a Strategic plan to align all aspects of the organization towards one fundamental objective. Once that has been done we help the organization define the key Strategies that need to be accomplished and assist in developing an Action Plan to achieve each of these.
• The use of Cross Functional Process Mapping is a powerful tool that will enable every organization to significantly reduce the Cycle Time of any process within the organization by at least 50%. In addition many non value added steps are eliminated and costs are greatly reduced. Cycle Time Reduction is applied across the organization and also removes many of the barriers that exist across the functions of an organization.
• The application of a technique of Defect Reduction utilizing the basic tools of Six Sigma helps every organization involve every one on the payroll in working towards the elimination of all defects. The attainment of defect reduction in the neighborhood of 67% per year compounded annually is readily attainable in all types of organizations.
• Much of the success of the Maset methodologies lies in allowing the active participation of the employees of the organization while empowering them to implement positive changes. Proper integration of Empowerment in an organization will greatly speed up the adoption of a continuous Improvement culture.
• In many cases Maset clients have asked us to assist them in developing a Cultural Change that will enable the organization to transform itself into a leadership role in its industry. Striving for becoming a world class organization results in the need for Coaching and Mentoring at all levels of the organization. Many of our associates have been certified in those skills.
• Maset has over 90 courses and workshops available to assist organizations in implementing continuous improvement. In addition we are adding additional workshops on a regular basis. We also have the capability to design specific courses for our customers as well as customizing existing courses to suit our customers. Training is a vital component of our methodology.
• Maset has a number of certified Project Managers as well as a number of curriculums that allow our customers to train their internal people as Project Managers.
• A unique area of expertise includes the development of Technology Roadmaps to assist the development community of an organization prepare the products and services required by its customers. By adding training in Design for Manufacturability, Quality Functional Deployment and other courses where appropriate we enhance the new product or service development as well as reduce the time from development to market penetration.
To learn more about us or to contact us, click the link at the top of this listing.
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MGT Associates, LLC
MGT Associates is a professional services firm serving the software and healthcare industries, focused on improvement of bottom line results through the integration of operations and optimization of information technology.
MGT Associates applies its integrated business model approach to reduce product development time, lower support costs and implementation effort leading to improved customer satisfaction and ultimately, increased revenues.
For nearly a quarter of a century, MGT Associates has worked with start-ups, mid-size and major corporations including Motorola and McKesson and healthcare providers such as Catholic Healthcare West and Kronos Optimal Health. Contact us now to learn more about our services.
Let MGT Associates help to identify the optimum solutions for your organization
Available Services
Strategic Planning
IT strategic plans—incorporating business goals with new technologies and integrating them with current legacy systems
Software system selections—evaluating new systems, replacement systems or new technologies
Integration of business and IT strategic plans—avoid potential conflicts with goals, timing and funding
Strategic Alliances
Research, plan, recruit, assess, advise, negotiate and monitor strategic business alliance partnerships
See www.thepartnershipconnection.com
Marketing strategy
Evaluation of strategic business alliance partners—enable rapid expansion into new markets, expanded product line, or distribution channels to improve a company’s valuation or attractiveness to capital
Internet strategies
New product requirements
Existing product or system customization requirements
Pricing—competitive review, products, services, packaging
Competitive Analysis
Marketing and Product Management
Market Positioning and messaging, in common English terms, not buzz words or tech speak
PR and advertising agency evaluation, selection and management
Sales tools development
Internet Strategy development
Marketing communications—establish marketing collateral, lead generation objectives, PR strategies, selection of advertising/PR agency
Product Development
Functional requirements, use cases, requirements gathering
Standardization of software release process
Design and optimization of product management function
Standard corporate contracts, pricing, packaging and installation policies development
Documentation and Training
Sales tools
Customer evaluations
Design for reduction of client implementation and support costs
Technology
Technology evaluations and ROI
Design and implement portal solutions
Network design and security
Optimize existing installed systems for improved performance and outcomes
Establishment of Project Management Office (PMO)
HIPAA
Consolidate information technology systems—includes systems integration and elimination or reduction of redundant products
Manage vendor relationships
Customer Service
Call center design, implementation and management, including medical and financial call centers
Customer Service design, expansion and optimization
System selection and integration architecture of phone switches, interactive voice response (IVR), computer telephony integration (CTI), and customer relationship management systems (CRM)
Service Level Agreement (SLA) development
Vendor relationship management
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Navigating Transitions
Are you ready for CHANGE?
If you are planning or facing significant change, Navigating Transitions welcomes the opportunity to provide dedicated, experienced and timely talent for your short-term leadership needs. Whether your temporary leadership needs are strategically driven or happen unexpectedly, Navigating Transitions can help.
Our goal is to deliver insight, counsel and leadership needed to create stability, agility and results when you need to address short-term problems or time-critical opportunities:
If you have a business problem that cannot be solved with in-house talent, we offer short-term CONSULTING services. Examples of projects include strategic and operational plan alignment and business-technology project audits. Typical deliverables include assessments and recommendations.
If you have executives who are new in their roles or need an objective sounding board, we offer MENTORING to provide "been there, done that" counsel. Typically, these advisory engagements result in the transfer of expertise to help the mentee grow strategic thinking as well as tactical expertise. Mentoring is done in-office, via phone and through email dialog; it is usually part-time and can extend over several months.
If you are in an unplanned growth, key executive loss, or other complex situation and lack the specific leadership you immediately require, we offer TRANSITIONAL LEADERSHIP to help you bridge the gap. In some cases this C"X"O and senior leadership support is provided a day or two a week; some situations may require full-time and on-site support.
Laraine Rodgers, founder and president Navigating Transitions, has a passion and a solid track record for solving business problems. A force in the information revolution, she is an accomplished executive, innovative leader and trusted advisor to C-level executives and government officers.
Her broad and deep range of experience includes key roles, such as CIO, Xerox U.S., Senior Vice President, Citibank, CIO, City of Phoenix, Director, American Express and strategic consulting engagements in evolving, expanding and established companies and agencies. She is a member of the U.S. Government Accountability Office's (GAO) Executive Council on Information Management and Technology, the Phoenix Business Journal's Publisher's Advisory Board, and the Board of the Arizona Health Information Technology Accelerator (AHITA).
Laraine earned a B.S. in Organizational Behavior from the University of San Francisco and an M.B.A. from Pepperdine University. She brings depth and breadth of experience, wisdom and vision to help organizations clarify direction, plan a course of action and mobilize resources towards goals.
The "we" in Navigating Transitions represents a network of talent who bring specific skills to pressing business issues. Network members include The CoreAlliance (www.corepurpose.com) and The Public Strategies Group (www.psg.us) as well as seasoned leaders from business, technology and marketing disciplines.
Contact us to see how we can help you solve your short-term leadership needs. Just click the link or logo above.
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New Angle Media
New Angle
Media is a multimedia web service specializing in Web conferencing and training
solutions.
Uniquely
positioned to serve the current corporate environment of scaled down work
forces, tight schedules, and limited financial resources; New Angle Media will
save the day for companies in need of economical and productive conferencing,
training and communications.
Webcasting
enables businesses to overcome distance, time restrictions, and scheduling
problems with:
-
streaming
video
-
slide
presentations
-
text, and
audio delivered to any size audience
-
Q&A
sessions, email, chat features, and instant surveys; both live an on demand.
And
everything can be archived!
Our services
are so compelling that we believe companies will change the way they communicate
permanently after experiencing the effectiveness of a Webcast.
Contact us
by clicking on our logo above.
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O Neil Associates, Inc.
About O'Neil
Associates
 What
We Do:
O'Neil Associates measures
and analyzes public opinion using scientific procedures designed to provide our
clients with accurate and insightful results. Our research facilitates
managerial decision-making through targeted analysis of group opinions and
characteristics.
How
We Do It:
O'Neil Associates
excels at tailoring opinion research to meet individual client needs. Depending
on the project's scope, content, and analytic goals, we select the appropriate
quantitative
or
qualitative methodology.
We have extensive experience hosting and moderating focus groups for
projects requiring qualitative insight. We are equally experienced in providing
clients with statistically projectable results through telephone, Internet,
mail, and in-person surveys.
Key Company Features
Experienced:
Over 1300 projects for a highly satisfied
blue-chip clientele for over twenty years.
Not
mere practitioners:
Our work is based on
education
at the doctoral and postdoctoral level at the world's leading Universities
specializing in opinion research.
Commitment
to excellence:
Our strong dedication to client service and uncompromising standards of
excellence have resulted in a list of satisfied clients
ranging from Fortune 100 companies to start-ups
in both the public and private sectors.
Company History
Since its
establishment in 1981, O'Neil Associates has conducted over 1,300 projects for a
highly satisfied and diverse clientele. Located in Tempe Arizona in
company-owned facilities we purchased in 1984, we have in recent years expanded
our technological capabilities to include computer-assisted telephone
interviewing (CATI) and Internet-based surveys. More importantly, we keep on the
cutting edge of methodological developments through active participation in
professional associations.
Ethical Commitment
Over the years,
O'Neil Associates has adhered to a rigorous set of ethical and professional
standards. These include, but are not limited to, the code of standards of the
American Association for Public Opinion Research
(AAPOR), the nation's premier survey research industry association. As a
longstanding member of AAPOR, we pledge that at no time will respondent
information be used by or made available to anyone but relevant O'Neil
Associates personnel directly involved in this project. All electronic sample is
maintained in computer databases with appropriate security procedures in place.
Records are maintained for an appropriate period to permit any requisite
verification, after which all confidential materials are destroyed in a secure
manner.
Expertise
Broad Experience
O'Neil Associates is
devoted to understanding the specific needs of our clients. Having completed
over 1,300 projects, it is highly likely we have conducted numerous opinion
research projects relevant to any given need. Our list of highly satisfied
clients ranges from Fortune 100 companies to start-up ventures, government
agencies, and nonprofit organizations. In the rare event that we have not
conducted a contextually similar project, our 20+ years of experience in public
opinion research and world-class educational background guarantees expert design
and project execution.
State-of-the-Art
Methodology
We have a strong
professional commitment to the development of our discipline. As a result, the
firm's background in survey research
extends beyond
experience with conventional methods. Our effort to develop state-of-the-art
survey research methodology has resulted in oft-cited published papers and
national conference presentations. More importantly, we have incorporated the
products of these methodological efforts into our standard procedures.
Credibility
In addition to the
weight that comes with a two decade history, our findings have been widely
reported in national and local media including National Public Radio, ABC
Nightly News, Good Morning America, and Nightline as well as hundreds of
articles in print media and numerous mentions and staff appearances on radio and
television programming. This positive and continuous observance and coverage of
our results translates into immediate recognition and credibility should you
decide to release your results publicly.
Founder Bio
Michael
J. O'Neil, Ph.D.,
has devoted his
career over the last 25 years to designing, conducting, and analyzing survey
research projects. He has overseen hundreds of research projects for a wide
range of clients, including Fortune 100 companies; major utilities; hospitals
and other healthcare providers; various federal, state, county and city
agencies; and educational institutions, from universities to community-college
districts and school districts. Dr. O'Neil's training in survey research
includes work at the nation's two dominant academic survey research centers:
graduate work at the National Opinion Research Center of the University of
Chicago and postdoctoral studies at the Survey Research Center of the Institute
for Social Research at the University of Michigan. The latter appointment was
the result of the award of a National Science Foundation Postdoctoral Fellowship
in Survey Research Methodology for research and study in the interview
methodology section of the Survey Research Center. Subsequently, Dr. O'Neil was
appointed to the faculty at the University of Michigan and later to the faculty
at Arizona State University, where he was Director of the Public Opinion
Research Program. Listed in Who's Who in America, Dr. O'Neil is a Phi Beta Kappa
honors graduate of Brown University, from which he also holds a Master's degree
in Sociology. His Ph.D. in the same field is from Northwestern.
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